Terms & & Conditions

Unique Vastram is an online saree boutique based in Bengaluru, Karnataka, India. We curate and sell authentic handloom and handcrafted sarees sourced directly from skilled artisans and weavers across India.

• Business Name: Unique Vastram
• Location: Kothanur Main Rd, Opp. Shaneshwara Temple, Nrupathunga Nagar, 8th Phase, J. P. Nagar, Bengaluru — 560062
• Email: contact@uniquevastram.com
• Phone / WhatsApp: +91 99000 93948

By using this website, you confirm that:

• You are at least 18 years of age, or using the site under supervision of a parent or guardian.
• You will not use the site for any unlawful purpose or in violation of any applicable laws.
• You will not attempt to gain unauthorised access to any part of our website or server.
• You will not reproduce, duplicate, or exploit any part of our content, product images, or descriptions without our written permission.

We reserve the right to restrict or terminate access to the website for any user who violates these terms.

We make every effort to display our products as accurately as possible, including colours, textures, and dimensions. However, please be aware of the following:

• Colours may appear slightly different depending on your screen settings, display brightness, and device calibration.
• All sarees are handwoven or handcrafted. Minor variations in weave, border, or pattern are natural characteristics and do not constitute defects.
• Product weights, dimensions, and blouse piece availability are approximate and may vary slightly.
• We reserve the right to discontinue any product at any time without prior notice.

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time without prior notice. However, prices confirmed at the time of your order will be honoured.
• We accept payments via UPI, Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and other methods available at checkout.
• All online payments are processed through secure, PCI-compliant payment gateways. We do not store your payment card details.
• In the event of a pricing error, we reserve the right to cancel the order and offer a full refund.

Placing an order on our website constitutes an offer to purchase. An order is confirmed only after:

• You receive an order confirmation email from us at the email address provided.
• Payment has been successfully received and verified.

We reserve the right to cancel or refuse any order at our discretion — for example, in case of product unavailability, payment issues, or suspected fraudulent activity. A full refund will be processed in such cases.

Once an order is placed and confirmed, changes to the shipping address, product, or quantity may not be possible. Please contact us immediately on WhatsApp at +91 99000 93948 if you need to make any amendments.

We ship across India. Estimated delivery timelines are as follows:

• Metro cities: 3–5 business days
• Tier 2 & 3 cities: 5–7 business days
• Remote areas: 7–10 business days

Shipping is free on all orders across India. Delivery timelines are estimates and may be subject to delays due to courier, weather, or other unforeseen circumstances. We are not liable for delays beyond our control once the package has been dispatched.

You will receive a tracking number via email or WhatsApp once your order is shipped.

We want you to love what you receive. If you are not satisfied, please refer to our Refund Policy for complete details. In summary:

• Returns must be initiated within 7 days of delivery.
• Products must be unused, unwashed, and returned in their original packaging with all tags intact.
• Items purchased during sale periods or with discount codes may be subject to a different return policy.
• Refunds are processed within 7–10 business days after the returned item is received and inspected.

Promotional offers, discount codes, and coupons available on our website are subject to the following conditions:

• Only one coupon code can be applied per order unless stated otherwise.
• Coupons cannot be combined with other ongoing promotions unless explicitly allowed.
• Coupons have a validity period and may expire. Expired codes will not be honoured.
• We reserve the right to modify, suspend, or withdraw any promotional offer at any time without notice.
• Misuse or fraudulent use of coupon codes may result in order cancellation.

All content on this website — including but not limited to product images, videos, text, graphics, logos, and design elements — is the intellectual property of Unique Vastram or its content suppliers and is protected under applicable copyright and trademark laws.

• You may not copy, reproduce, distribute, or create derivative works from any content on this site without our express written permission.
• Unauthorised use of our content for commercial purposes is strictly prohibited and may result in legal action.

To the maximum extent permitted by law, Unique Vastram shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to:

• Loss of data, profits, or business opportunities.
• Delays in delivery caused by courier partners or third-party logistics providers.
• Damage to products during transit, subject to our claims process.
• Inaccuracies in product descriptions or availability.

Our maximum liability to you for any claim arising from the use of our website or purchase of products shall not exceed the value of the order in question.

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using this website, you consent to the data practices described therein.

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

We encourage customers to reach out to us directly to resolve any concerns before initiating legal proceedings. We are committed to resolving disputes amicably and promptly.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website, and the "Last updated" date will be revised accordingly.

Your continued use of the website after any changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.